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SUPERIOR SOLAR LANTERNS

CATEGORIES

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Shipping & Returns

SHIPPING:

We ship orders within 24-48 hours, and will notify you promptly of any backorders. Our standard shipping method is via Ground, FedEx, USPS or UPS. 

We're sorry, but shipments to Alaska, Hawaii, and Puerto Rico will require additional shipping charges due to the higher transportation costs to these locations. These costs will be calculated for you during the check-out process.

Please note, if you require expedited delivery such as Next Day Air (next available business day) and Second Day Air (second available business day), please contact us (440) 610.5115 for rates and availability. 

INTERNATIONAL SHIPPING (Outside the United States):

World Green Products Co.has partnered with a trusted third-party company, GlobalShopex.com, to fulfill orders for our international customers. Simply add any items you wish to purchase in your shopping cart and choose the “international checkout” option. The items will automatically be transferred to the GlobalShopex cart. You may pay with international credit cards, PayPal and bank wire transfers. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to GlobalShopex at customerservice@globalshopex.com or (786)314-7144.

 GlobalShopex Local Numbers

  aus.jpg Australia (Sydney) · Tel: (612) 9037 0252

  uk.jpg United Kingdom · Tel: (020) 3371 9380

  jap.jpg Japan (Tokyo) · Tel: (3) 4520 9639

  spain.jpg Spain (Madrid) · Tel: (91) 829 5114

  za.jpg South Africa · Tel: (27 10) 500-2487

  can.jpg Canada (Toronto) · Tel: (416) 840 5719

  france.jpg France (Paris) · Tel: (01) 7666 0593

  mex.jpg Mexico (DF) · Tel: (52) 5553512656

  brazil.jpg Brazil (Sao Paulo) · Tel: (55) 213958 1440

  peru.jpg Peru (Lima) · Tel: (51) 17087236

  col.jpg Colombia (Bogota) · Tel: (1) 508 2859

  chile.jpg Chile (Santiago) · Tel: (56)2 29382628 

  

RETURNS POLICY:

Should you need to return or exchange any Solar Lantern or Light(s): Please contact us via email Robert@WorldGreenProducts.co or phone 440.610.5115 and explain the reason and then return the item(s).

  1. Lantern(s) being returned are asked to be in the manufacturer's original package. 
  2. When shipping merchandise back to World Green Products, please wrap the product(s) in a sturdy box and secure with tape.
  3. For your protection, insure it for its value. Address your package and send via preferred method UPS. Fedex, or USPS.
  4. Our return address is:
    World Green Products Co., Returns Department, 4097 Ford Ln, Vermilion, OH 44089 USA
  5. Return the package prepaid. (Sorry, we do not accept COD's.)
  6. All product returned for refund will be inspected upon arrival for contents and potential misuse. Upon our acceptance, a full refund will be issued to the originator of the order.